
A mushroom farmer in the midlands contacted his insurance company following a leak to a feed pipe which caused irreparable damage to the large industrial boiler used to regulate the temperature in his mushroom tunnels. The insurance company informed him over the phone that the boiler was not covered as the policy only covered damage caused by the escaping water. The farmer subsequently contacted us a Nationwide Loss Assessors for our opinion. We reviewed his farm policy only to discover that the wording stated that ‘any damage caused by a leaking pipe was covered’. Therefore, had the pipe not leaked then the boiler would not have been starved of water and damaged beyond repair. We contacted the insurance company again on the farmers’ behalf and pointed out the wording in their policy. In just a matter of a couple of weeks the farmer received the full cost of €2,900 for replacing and installing the new boiler.
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